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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn on
the monitor.
Is the power cord
connected properly?
Check the power cord connection and
supply.
Can you see
""
on
the screen?
Check the signal cable connection.
If the power is on, reboot
the computer to see the
initial screen(the login
screen), which can be
seen.
If the initial screen (the login screen)
appears, boot the computer in the applicable
mode (the safe mode for Windows
ME/XP/2000) and then change the
frequency of the video card.
(Refer to the Preset Timing Modes)
Note: If the initial screen (the login screen)
does not appear, contact a service center or
your dealer.
Can you see
""
on
the screen?
You can see this message when the signal
from the video card exceeds the maximum
resolution and frequency that the monitor
can properly handle.
Adjust the maximum resolution and
frequency that the monitor can handle
properly.
There is no image on the
screen.
Is the power indicator on
the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press any key on the keyboard to activate
the monitor and restore the image on the
screen.
The image on the screen
is shaking.
Check the monitor
configuration to see if it
is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43 Hz, 87 Hz
(i), etc)
Change the vertical frequency to Non-
Interlace mode by referring to the video card
manual.