Filter
Top Products
There are only
16 colors
shown on the
screen.
The screen
colors have
changed after
changing the
video card.
Have the Windows colors
been set properly?
Windows ME/2000/XP:
Set the colors properly at the
Control Panel
→
Display
→
Settings
.
Has the video card been
set properly?
Set the video card by referring to the
video card manual.
There is a
message that
reads
"Unrecognized
monitor, Plug &
Play (VESA
DDC) monitor
found".
Have you installed the
monitor driver?
Install the monitor driver according
to the Driver Installation Instructions.
See the video card
manual to see if the Plug
& Play (VESA DDC)
function can be supported.
Install the monitor driver according
to the Driver Installation Instructions.
Problems
related to
Audio
No sound Ensure that the audio cable is firmly
connected to both the audio-in port
on your monitor and the audio-out
port on your sound card.
(Refer to Connecting the Monitor)
Check the volume level.
Sound level is too low. Check the volume level.
If the volume is still too low after
turning the control to its maximum,
check the volume control on the
computer sound card or software
program.
Check when
MagicTune™
does not
function
properly.
MagicTune™ feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.
* To check whether your PC is
available for MagicTune™ feature,
follow the
steps below (When Windows is
XP);
Control Panel -> Performance and
Maintenance -> System ->
Hardware -> Device Manager ->
Monitors -> After deleting Plug and
Play monitor, find 'Plug and Play
monitor' by searching new
Hardware.
MagicTune™ is an additional
software for the monitor. Some
graphic cards may not support your
monitor. When you have a problem
with the graphic card, visit our
website to check the compatible
graphic card list provided.
http://www.samsung.com/monitor/magictune
MagicTune™
doesn't work
properly.
Have you changed your
PC or video graphic card?
Download the latest program. The
program can be downloaded
http://www.samsung.com/monitor/magictune.
Did you install the
program?
Reboot the computer after installing the program for
the first time. If a copy of the program is already
installed, remove it, reboot the computer, and then
install the program again. You need to reboot the
computer for it to operate normally after installing or
removing the program.
Visit our website and download the installation software for MagicTune™ MAC.