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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call, the phone number on the Information
section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected properly? Check the power cord connection and
supply.
Can you see
"Check Signal Cable"
on
the screen?
Check the signal cable connection.
If the power is on, reboot the computer
to see the initial screen(the login
screen), which can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video card.
(Refer to the Preset Display Modes)
Note: If the initial screen (the login
screen) does not appear, contact a
service center or your dealer.
Can you see
"Not Optimum Mode"
"Recommanded mode 1280 x 1024
60Hz"
on the screen?
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can properly handle.
Adjust the maximum resolution and
frequency that the monitor can properly
handle.
If the display exceeds SXGA or 75Hz, a
"
Not Optimum Mode. Recommended
mode 1280 x 1024 60Hz
" message is
displayed. If the display exceeds 85Hz,
the display will work properly but the
"
Not Optimum Mode. Recommended
mode 1280 x 1024 60Hz
" message
appears for one minute and then
disappears.
Please change to the recommended
mode during this one-minute period.
(The message is displayed again if the