Filter
Top Products
Picture image is unstable and
vibrates.
z
Check if the resolution and frequency set for the computer
video card falls in the range supported by the monitor.
If not, reset them referring to the current Information under
the monitor menu and Preset Timing Modes.
Ghost images are shown in the
picture.
The image is too light or too dark
z
Adjust the brightness and contrast.
(Refer to the Brightness, Contrast)
Screen color is inconsistent.
z
Adjust color using Colour Control under OSD color
adjustment menu.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green. z
The monitor is using its power management system.
z
Press any key on the keyboard
The screen is blank and it is
blinking.
z
If you see the "TEST GOOD" message on the screen when
you press the MENU button, check the cable connection
between the monitor and the computer to ensure that the
connector is properly connected.
3. Problems related to Audio
Problems related to audio signals and their solutions are listed below.
Problems Solutions
No sound
z
Ensure that the audio cable is firmly connected to both the
audio-in port on your monitor and the audio-out port on your
sound card.
(Refer to the Connecting the Monitor)
z
Check the volume level.
(Refer to the Volume)
The sound level is too low.
z
Check the volume level.
(Refer to the Volume)
z
If the volume is still too low after turning the control to its
maximum, check the volume control on the computer sound
card or software program.
Sound is too high pitched or too
low pitched
z
Adjust the Treble and Bass to appropriate level.
4. Problems related to Remote Control
Problems related to the remote control and their solutions are listed.
Problems Items to check
The remote control buttons do
not respond.
z
Check the battery polarities (+/-).
z
Check if the batteries have been exhausted.
z
Check if the power is on.
z
Check if the power cord is securely connected.
z
Check if a special fluorescent or neon lamp is on in the
vicinity.
Q & A
Question Answer
How can I change the frequency? The frequency can be changed by reconfiguring the video card.