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S
OLVING
P
ROBLEMS
6.6
ATTENTION:
If you have any printing problem after your printer prints about 60,000 pages, you must
contact the customer service to replace the transfer roller.
Pages print,
but are blank.
The toner cartridge is
defective or out of
toner.
Redistribute the toner, if necessary. See
page 5.3.
If necessary, replace the toner cartridge.
The file may have
blank pages.
Check the file to ensure it does not
contain blank pages.
Some parts, such as
the controller or the
board, may be
defective.
Contact a service representative.
The
illustrations
print
incorrectly in
Adobe
Illustrator.
The setting in the
software application is
wrong.
Print the document with selecting
Download as Bit Image
in the
Advanced options
of the Graphic
properties.
Problem Possible Cause Solution