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PROBLEM SOLVING
7.10
Tips for Avoiding Paper Jams
By selecting correct paper types and loading them properly,
you should be able to avoid most paper jams. If paper jams
occur, follow the steps outlined in “Clearing Paper Jams” on
page 7.6. If jams occur frequently, make sure you are
following these tips to avoid jams.
• Follow the procedures in “Load Paper” on page 2.4 to load
the paper properly. Make sure the adjustable guides are
positioned correctly.
• Do not overload the automatic input tray. Make sure the
paper is under the paper capacity mark on the inside of the
tray.
• Do not remove the paper from the input tray while print jobs
are in process.
• Flex, fan and straighten the paper before loading it.
• Do not load wrinkled, creased, damp or highly curled paper.
• Do not mix paper types in the input tray.
• Use only recommended print media. See “Paper
Specifications” on page A.2.
• Make sure that the recommended print side is facing up when
loading the paper into both input trays.
• Keep print media stored in an acceptable environment. See
“Printer and Paper Storage Environment” on page A.6.
Clearing Paper Jams