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Symptom Check List Solutions
No images on the screen. I
cannot turn on the monitor.
Is the power cord connected
properly?
Check the power cord connection and
supply.
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen),
which can be seen.
If the initial screen (the login screen)
appears, boot the computer in
the applicable mode (the safe mode
for Windows XP/2000)
and then change the frequency of the
video card.
(Refer to the Preset Display Modes)
Note: If the initial screen (the login
screen) does not appear, contact a
service center or your dealer.
Can you see " " on the
screen?
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency
that the monitor can properly handle.
Adjust the maximum resolution and
frequency that the monitor can
properly handle.
There is no image on the
screen. Is the power indicator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard or move
the mouse to activate the monitor and
restore the image on the screen.
I cannot see the On Screen
Display.
Have you locked the On
Screen Display (OSD)
Menu to prevent changes?
Unlock the OSD by pressing the
MENU button for at least 10 seconds.
Before calling for service, check the information in this section to see if you can remedy
any problems yourself. If you do need assistance, please call the phone number on the
warranty card, the phone number on the Information section or contact your dealer.
Note
Can you see " " on
the screen?