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troubleshooting
If you are having trouble with your dongle, try these troubleshooting
procedures before contacting a service professional.
Frequently asked questions
About the device and services
What is HSDPA?
HSDPA, short for High-Speed Downlink Packet Access, is a new
protocol for mobile phone data transmission. This 3.5G technology
allows for faster data transmission and streaming connections.
Will my dongle work without a USIM card?
No. You must insert a USIM card to use the dongle.