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troubleshooting
About the connection manager program
Will I still receive messages when the modem is offline?
Yes, but you cannot view those messages until you reconnect the
modem. When you connect the modem to your PC, you can view any
messages that have been received within the last 24 hours.
The program disappeared while I was using it.
You may have accidentally minimised or closed the program. If your
taskbar shows the HSDPA Connection Manager icon, double-click it to
restore the program. Otherwise, launch the program again.
How can I avoid losing the data on my USIM card?
If you disconnect the dongle from your PC while the device is on, you
may lose the data on your USIM card. First, exit the connection
manager program, then check the status light on the
dongle. If the light
is off, it is safe to disconnect it from the PC.
I entered the wrong PIN a few times. Why can't I use my device
anymore?
If you enter the wrong PIN three times, your USIM card locks
automatically. To unlock the card, you must enter a PUK, which you
can get from your service provider.
If you enter the wrong PUK ten times, the USIM card will no
longer work.