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Unit 5: Troubleshooting
SATO GTxxe Series Operator Manual PN 9001138C Page 5-4
12
Memory Writing error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Memory cartridge is not inserted.
2. Memory space is exhausted.
3. Read/Write operation has failed.
4. Memory is not properly formatted.
1. Ensure memory cartridge is installed.
2. Ensure sufficient memory space is available.
3. Replace the memory cartridge.
4. Format or reformat the memory cartridge.
One long beep.
Machine error.
13
Memory Reading error
Cause:
Remedy:
Alarm sound:
External signal:
Memory space is exhausted.
Delete unnecessary data to free up memory space.
One long beep.
Machine error.
14
Download Data Error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. Received invalid download.
2. There is no download area.
1. Ensure the download data is correct.
2. Ensure the download data size is correct.
One long beep.
Machine error.
15
Cutter error
Cause(s):
Remedy:
Alarm sound:
External signal:
The cutter unit is jammed or clogged.
1. Cutter blade did not returned to the home position.
Clean the cutter unit and clear any paper jams.
2. Press FEED to reinstate proper cutter blade position.
Three short beeps.
Machine error.
16
Cutter Open error
Cause(s):
Remedy:
Alarm sound:
External signal:
1. The upper bracket of the cutter unit is open
2. The sensor is malfunctioning
Close the upper bracket of the cutter unit.
Three short beeps
Machine error
ERROR SIGNALS
Error No. LCD Display Description