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WebSTAR Model DPC2100 and EPC2100 Cable Modem User’s Guide
10
How Do I Set Up My High-Speed Internet Access Account?
Before you can use your cable modem, you need to have a high-speed Internet access account. If you do not
have a high-speed Internet access account, you will need to set up an account with your local cable service
provider. Choose one of the following two options.
I Do Not Have a High-Speed Internet Access Account
If you do not have a high-speed Internet access account, your cable service
provider will set up your high-speed Internet access account and become your
Internet Service Provider (ISP). Internet access enables you to send and receive
e-mail, access the World Wide Web, and receive other Internet services. When
you contact your cable service provider, they will ask you for the serial number
and the Media Access Control (MAC) address of the cable modem.
These numbers appear on a label located on the side of the gateway cable
modem. The serial number consists of a series of alphanumeric characters
preceded by S/N. The MAC address consists of a series of alphanumeric
characters preceded by MAC. See the following illustration of a sample label.
Write down these numbers in the space provided here.
Serial Number _______________________
MAC Address ________________________
The MAC address also appears on a label on the back panel of the cable
modem.
I Already Have an Existing High-Speed Internet Access Account
If you have an existing high-speed Internet access account, you must give your
cable service provider the serial number and the MAC address of the cable
modem. Refer to the serial number and MAC address information listed
previously in this section.
You may be able to continue to use your existing e-mail account with your
cable modem. Contact your cable service provider for more information.