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The dealer partitioned and high-level formatted the drive for
you in the store. Later, you installed the drive and it does not
respond.
• Reboot the computer and make sure the drive spins up.
• Check all cables.
• Make sure the power supply is adequate for system needs.
• Use the same version of DOS within all partitions. Make sure
the DOS version the dealer used to partition and format the
drive is the same as the version you installed on your com-
puter. If it isn’t, see your dealer.
• Verify the System Setup drive type value. You must install the
drive using the same drive type or translation geometry that
your dealer used to partition the drive.
• Check for I/O address conflicts between peripheral cards.
• Check for viruses.
The screen remains blank when you power up the system.
• Make sure the monitor is plugged in and turned on.
• Check all cards. Make sure the video card is seated in its slot
and secured with mounting screws.
• Check all cables. Make sure the video-card cables are se-
curely attached.
• While the computer is powered down, remove the drive host
adapter. If the screen turns on after you reboot, the host
adapter may be incompatible or defective. If so, see your
dealer.
28 Medalist SL Family Installation Guide, November 1995