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8 Barracuda 18FC Installation Guide, Rev. A
Seagate Technology support services
Presales support
To determine which Seagate products are best suited for your
specific application, contact us about configuration and compati-
bility and for current product availability. You can leave a voice
message after business hours or send an e-mail message—we
reply during business hours.
Disc Drives 1-877-271-3285 or 405-936-1210
Fax: 405-936-1683
(8:00
A
.
M
.
to 12:15
P
.
M
., 1:30
P
.
M
. to 6:00
P
.
M
.
,
central time, M-F); e-mail: DiscPresales@Seagate.com
Tape Products 1-800-626-6637 or 714-641-2500
Fax: 714-641-2410
(6:00
A
.
M
.
to 5:00
P
.
M
.,
pacific time, M-F);
e-mail: Tape_Sales_Support@Seagate.com
Note.
You can purchase select tape products and tape acces-
sories through Seagate Express 24 hours daily by calling
1-800-531-0968 or by faxing your order to 972-481-4812.
Technical support services
If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with your Seagate
®
drive or other
Seagate products, use one of the Seagate technical support ser-
vices listed below.
SeaFONE® 1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly