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Barracuda 9 Installation Guide, Rev. A 9
Technical support services
Seagate Technology provides technical support literature and
diagnostic utilities to authorized distributors. Please contact your
dealer for technical support and installation troubleshooting.
Product technical support is available for all Seagate products by
calling the SeaFAX™, SeaFONE™, SeaTDD™, or Sea-
BOARD™ services. These are toll calls if you dial from outside
of the number’s local dialing area. Seagate also has a forum on
CompuServe and an internet web site.
SeaFAX: USA (408) 438-2620; England 44-62-847-7080
Use a touch-tone telephone to access Seagate’s automated
FAX system and select technical support information by return
FAX. This service is available 24 hours a day, 7 days a week.
CompuServe forum
Online support for Seagate products is available on Com-
puServe. This includes an extensive question and answer mes-
sage base, downloadable utilities, and documentation files in
Adobe
TM
Acrobat
TM
format which you can download and view
from your own computer. Type “Go Seagate” to access this
service.
SeaFONE: (408) 438-8222
Technical support specialists are available from 8:00 A.M. to
5:00
P.M. PST, Monday through Friday. Recorded technical
information on selected Seagate products is provided while you
are on hold. Recordings are accessible 24 hours a day, 7 days a
week.