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Using the Answering Machine Connection
53
5. Answering
Machine
Important: In New Zealand, not all standard telephones and answering machines
will respond to incoming ringing when connected to the extension socket of the
equipment.
Changing the outgoing message
The outgoing message (OGM) of your answering machine should be changed
to inform callers who want to send a fax to press their Start key. For example,
your message might go as follows:
"Hello. You've reached the ABC company. No one is available to take your call
right now. Please leave a message after the beep or press your facsimile Start
key to send a fax. Thank you for calling."
♦ It is advisable to keep the length of the message under 10 seconds. If it is
too long, you may have difficulty receiving faxes sent by automatic dialling.
♦ If your outgoing message must be longer than 10 seconds, leave a pause
of about four seconds at the beginning of the message. This will give your
fax a chance to detect fax tones sent when automatic dialling is used.
Using the Answering Machine Connection
1 Set the reception mode to A.M.
2 Set your answering machine to auto
answer.
♦ Your answering machine must be set to answer on a maximum of two
rings. If not, you may not be able to receive faxes sent by automatic
dialling.
Note: If your answering machine has a remote retrieval function, make sure the
code used to activate remote retrieval is different from the code used to activate
fax reception with an extension telephone (see Chapter 3, Receiving Faxes). If
they are the same, entering the code from an outside telephone to retrieve
messages will cause the fax machine to be activated.
R
ECEPTION
MODE
FA
X
TEL
A.M
.
TEL/FAX
all.book Page 53 Monday, September 29, 2003 4:57 PM