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Chapter 10
TROUBLESHOOTING AND
MAINTENANCE
Problems related to general use of the machine, the copy function, and software
setup are explained here. Be sure to check the problem carefully before calling for
service, as many problems can be solved by the user.
If you are unable to solve the problem, turn off the main switch, unplug the power
cord from the outlet, and contact your dealer.
DISPLAY MESSAGES
When the following indicators light up or blink on the operation panel or the following
alphanumeric codes appear in the display, solve the problem immediately referring
to both the table below and the indicated page.
Be sure to use only genuine SHARP parts and supplies.
Indication
Cause and remedy Page
Lamp indicator Display
Tr ay
location
indicator
Blinks
BYPASS : ADD
PAPER
The indicated paper tray is not attached,
is attached incorrectly, or has run out of
paper. (The tray is indicated in <*>.)
12
14
TRAY<*> : ADD
PAPER
CLOSE PAPER
TRAY<*>
Error indicator
Blinks
CLEAR PAPER
JAM.
A paper misfeed has occurred.
Remove the misfeed as explained in
"MISFEED REMOVAL".
102
SPF/RSPF JAM.
FRONT OR SIDE
COVER OPEN.
CLOSE COVERS.
The cover is open. Close the cover. -
CLOSE THE SPF/
RSPF COVER.
The document feeder cover is open. Close
the document feeder cover.
-
REPLACE THE
TONER
CARTRIDGE.
The toner cartridge is empty. Replace
the toner cartridge with a new cartridge.
(When the indicator blinks, the machine
does not operate.)
106
SYSTEM ERROR
[XX - XX] REFER
TO USER GUIDE
When [F2-02] appears, check the toner
cartridge and make sure that the seal is
not still affixed.
-
The machine will not function. Turn the
power switch off, wait about 10 seconds,
and then turn on the switch again. If this
does not clear the error, remove the
power cord from the outlet, and contact
your authorised service representative.
-