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8-10
TROUBLESHOOTING
Contents
Open the fusing unit paper
guide by pushing down its
protrusion, and carefully
remove the misfed paper.
(4) Paper misfeed in the upper exit area
(when a job separator/finisher
(MX-FN23) is installed)
A paper misfeed may occur in the upper exit area when
outputting to the job separator or the finisher.
Gently open the upper cover.
Remove the misfed paper.
(4) Paper misfeed in the right tray
Gently open the right tray
cover.
Remove the misfed paper.
(5) Paper misfeed in the bypass tray
Remove the misfed paper.
Hold the handle for
opening/closing the side
cover, and gently open and
close the side cover.
(6) Paper misfeed in tray 1 to tray 4
Before pulling the tray out, make sure that there is no
misfed paper in the machine.
Open the bypass tray, and
while holding the handle for
opening/closing the side
cover, pull out the side cover.
Remove the misfed paper.
Caution
The fusing unit is hot. Do not touch it when removing
misfed paper, as it may cause burns and injuries.
• When removing paper, do not touch the
photoconductive drum (the green part), as it will
scratch the drum and cause specks in the copies.
• Since the removed paper has unfused toner on it,
use caution to avoid soiling your hands or clothing.
• Do not open the cover for a long time, so that the
photoconductive drum is not exposed to light.