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BD/DVD/CD Rewritable Drive User's Guide -- Product and Support Information
BD/DVD/CD Rewritable Drive User's Guide
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Product and Support Information
Technical Support
Please consult the website before calling with questions about using this product, or with technical
questions about the drive or the supplied software. If using telephone or e-mail support, please have the
following information available:
● Model number:
● Serial number
● Date and place of purchase
● Computer maker and model number
● Computer specifications (CPU speed, memory size, OS version, etc.)
● Writing software used (version, etc.)
Local technical support is only available in the specified sales regions. The customers in these
regions should be provided with a warranty card for this product. For contact information, refer to
the warranty card.
Note that technical support conditions may vary according to the locality, and that charges and/or
limited service may apply in some regions.
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