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Appendix Contacting Technical Support
Whenever you have any difficulty with your 1600L i.LINK drive,
please follow the troubleshooting suggestions in this manual and in the
software manuals. Please keep track of the steps you have taken with
as much information about your computer system as you can. If you
have any trouble resolving the problem, please call the Sony Technical
Support Center and convey your troubleshooting steps.
Please have your model number, serial number, date of purchase and
sales receipt available when you call Technical Support the first time.
Free technical support is offered for 90 days from your first call.
Technical Support can be reached from 8 am to 8 pm, Central Time,
Monday through Saturday.
Sony Computer Peripherals Technical Support Phone
(800) 588-3847
Sony Computer Peripherals Technical Support Web Site
http://www.sony.com/storagesupport
Apple
®
Technical Support Web Site
http://www.apple.com/support