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Sony Notebook User Guide
Getting help
82
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When I disconnect the docking station, a warning message appears
Close all open applications and disconnect the peripheral devices, then disconnect the docking station by
following the procedure in Disconnecting your computer from the docking station (page 52).
About the modem
My internal modem does not work
Check that the phone line is plugged into your computer.
Check that the phone line is working. You can check the line by plugging in an ordinary phone and
listening for a dial tone.
Check that the phone number the program is dialing, is correct.
In the Phone and Modem Options dialog box (Control Panel / Phone and Modem Options), check
that your modem is listed on the Modems tab, and that the location information is correct on the
Dialing Rules tab.
Eacht time you use your modem while travelling, make sure that the country of the active location
defined in the Phone and Modem Options dialog box matches the country you are dialing from.
My modem cannot establish a connection
The modem dialing mode may be incompatible with your telephone line.
My modem connection is slow
Many factors influence modem connection speed, including telephone line noise or compatibility with
telephone equipment (such as fax machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:
Have your phone company check that your phone line is free from any line noise.