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VAIO® C1 PictureBook™ Notebook User Guide
108
I cannot use digital video (DV) devices. The message DV equipment seems to
be disconnected or turned off appears.
❑
Check that the DV device is turned on and that the cables are properly
connected.
❑
Disconnect the i.LINK cable and connect it again.
My PC card is not working
❑
Make sure the PC card is compatible with Microsoft® Windows®.
❑
Use the Sony Notebook Setup utility to disable devices you are not currently
using.
Troubleshooting software
My software program stops responding or crashes
Contact the software publisher or designated provider for technical support. See
the “About Software” section of this manual.
When I click an application icon, the message You must insert the application
CD into your CD-ROM (DVD-ROM) drive appears and the software does not
start
❑
Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
❑
Make sure you place the CD in the tray with the label side facing up.
I hear background noise while using Windows Media Player to play my
music CDs
Sony suggests using the preinstalled Media Bar software to play audio CDs.
I can not use the DVgate software
If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. Please select another
profile.