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Sony Notebook User Guide
Getting help
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If your problem is fax-related, check that there are no problems with the fax machine you are calling and
that it is compatible with fax modems.
If you are having a problem connecting with your Internet Service Provider, check that the ISP is not
experiencing technical problems.
If you have a second phone line available, try connecting the modem to that line.
About peripherals
I cannot use DV devices. The message 'DV equipment seems to be disconnected or turned off' appears
Check that the DV device is turned on and that the cables are properly connected.
If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable
operation. In this case, turn off the power of all connected devices and disconnect unused devices. Check
the connection and then turn on the power again.
Use manual import/export in DVGate motion if problems occur with third party cameras.
You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with
the i.LINK™ devices.
My PC Card is not working
Make sure the PC Card is compatible with your version of Windows
®
.
Use the Sony Notebook Setup utility to disable devices you are not currently using.
If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not
currently using.
I cannot print
Check that the printer cables are correctly connected.
Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact
your dealer.