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PC-cillin® (Trend Micro, Inc.)
Quicken® 2002 New User Edition (Intuit Inc.)
QuickTime® (Apple Computer, Inc.)
RealOne™ Player (RealNetworks, Inc.)
Sony Applications (Sony Electronics Inc.)
Web site http://www.antivirus.com/pc-cillin/support/
telephone 510-859-0308; 900-820-8324
1
1 Support from 510-859-0308 is free of charge, but subject to delays. Support from
900-820-8324 is fee-based, but offers immediate response.
hours M-F, 8 A.M.-5 P.M. (Pacific time)
Web site http://www.intuit.com/support
telephone 900-555-4932; 800-644-3193
1
1 Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and
free of charge.
hours M-F, 5 A.M.-5 P.M. (Pacific time)
Web site http://www.apple.com
telephone 800-275-2273
hours M-F, 6 A.M.-6 P.M. (Pacific time)
Web site http://service.real.com/rjoptions.html
e-mail http://service.real.com/help/call.html (online email form)
Web site http://www.sony.com/pcsupport
telephone 888-4-SONY-PC (888-476-6972)
1
1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.
hours 7 days a week, 24 hours a day