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Sony Notebook Computer User Guide
Getting Help
Troubleshooting
63
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Troubleshooting
This section describes how to solve common problems you may encounter when
using your computer. Many problems have simple solutions, so try these suggestions
before you contact VAIO-Link.
Table of troubleshooting methods
❑
About the computer and software, see page 63
❑
About Digital Video Captures and DVgate, see page 66
❑
About the display, see page 67
❑
About sound, see page 67
❑
About the modem, see page 68
❑
About CD-ROMs and diskettes, see page 70
❑
About peripherals, see page 71
See also the on-line FAQ provided on your Documentation CD-ROM.
About the computer and software
My computer does not start
❑
Check that the computer is plugged into a power source and that it is turned on.
Check that the power indicator on the front panel of the computer indicates that
the power is on.
❑
Check that the battery packs are inserted properly and that they are charged.
❑
Make sure there is no diskette in the floppy disk drive.
❑
Confirm that the power cord and all cables are connected firmly.
✍
When you reconnect devices
(other than USB devices), be sure
to turn off the computer as
described in "Shutting down your
computer".
If you turn off the computer in
other ways, it may result in data
loss.