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Sony Notebook Computer User Guide
Getting Help
Troubleshooting
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If your computer locks up while playing a DVD-ROM/ CD-ROM, stop the DVD-
ROM/ CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete as
described above.
My software program “locks up” or crashes
Contact the software publisher or designated provider for technical support. Please
refer to your Software guide for information on how to contact them.
My mouse doesn’t work
❑
Check that the mouse is plugged into the USB connector.
❑
If you are using an optional Sony USB mouse, check that the appropriate driver
and mouseware are properly installed.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the
Mouse Properties dialog box. One of the buttons is assigned to the double-click
action.
About Digital Video Captures and DVgate
While I'm recording images to a digital video device using DVgate, my system displays the
message "Failed to record to DV deck,Please check deck's power status, cable
connection…"
Close all open applications and restart your computer. Frequent recording of images
to a digital video device while using DVgate sometimes causes this to occur.
For more information on DVgate, see the DVgate online help.