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Getting help
Hardware Guide
Getting help
This section describes how to get help and support if something goes wrong with your computer.
Sony offers you many support options for your computer.
Sony documentation
Please see the section Documentation pack (page 8) for details on the printed and non-printed documentation delivered with your
computer, as well as further sources of reference.
Other sources of information
❑ Go to the online help files that accompany your software for instructions on using the software.
❑ Go to the online help files in the Windows Help and Support Center by pressing the <F1> key.
❑ VAIO-Link website: If you have any problems with your computer, you can access the VAIO-Link website for troubleshooting.
Go to:
www.vaio-link.com
❑ e-Support: This interactive part of our website www.vaio-link.com allows you to get in contact with our dedicated support team
over the internet. Using a personalised account, you can log your technical queries with ease.
❑ VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the non-printed and printed
documentation.
❑ Visit the other Sony websites:
❑ www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO community.
❑ www.sonystyle-europe.com for online purchases.
❑ www.sony.net for other Sony products.
✍ You need to set up an Internet connection before you can access the online features described here.