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Troubleshooting ......................................115
Troubleshooting Your Computer ............................116
My computer does not start. ............................................116
My computer starts, but a BIOS error appears. ...............116
My computer starts, but the message “Operating system not
found” appears and Windows does not start....................117
My computer stops responding or does not shut down. ..118
The Power Management setting is not responding..........118
The sound of my computer’s fan is too loud. ..................119
Why does the System Properties dialog box display a slower
CPU speed than advertised? ............................................119
Troubleshooting the LCD Screen............................120
My LCD screen is blank. .................................................120
The image on my connected external display is not centered
or sized properly. .............................................................120
I cannot simultaneously display movies, DVD video, or the
Smart Capture (Finder) window on the LCD display and an
external display. ...............................................................120
I want to change the video resolution of my display. ......120
Troubleshooting the Mouse and Touchpad .............121
My mouse does not work.................................................121
My touchpad does not work properly. .............................121
The pointer does not move while I am using the Touchpad or Mouse.
122
Troubleshooting Drives, PC Cards and Peripheral Devices
123
My floppy disk drive icon doesn’t appear even though it is connected.
123
My optical drive is not playing my disc properly............123
My optical disc drive tray does not open.........................124
I cannot use digital video (DV) devices. The message “DV
equipment seems to be disconnected or turned off” appears.