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Support Options
Sony provides several options to help solve common problems or to locate
support for your VAIO® computer. This section describes all available
resources and offers suggestions on how to access this information for
maximum results.
Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy
guides and supplements, or by accessing the online Computer User Guide and
individual software Help files.
Your computer is supplied with these support options:
❑ VAIO® Computer Quick Start
*
— The Quick Start contains information
on how to set up your computer quickly and easily. You can find instructions
on how to connect power cords, cables, peripheral devices, and register your
computer with Sony®. The Quick Start can also provide basic
troubleshooting support.
❑ VAIO® Computer Welcome
†
— This supplement provides information
about supplied accessories and your computer’s hardware configuration.
❑ About RAID Systems
‡
— Contains an overview of RAID-0 and RAID-1
levels, along with simple instructions on RAID configuration.
❑ VAIO® Recovery Options Guide — Provides information about restoring
individual software programs, software drivers, drive partition(s), or your
entire hard disk drive to the original factory installed settings.
❑ VAIO® Computer User Guide — The online User Guide provides
information about configuring, maintaining, and upgrading your computer.
* Certain VAIO® computers are not supplied with the Quick Start guide, they are supplied
with the VAIO® Computer Welcome.
† Certain VAIO® computers are not supplied with the Welcome supplement, they are supplied
with the VAIO® Computer Quick Start.
‡ This booklet is only supplied with certain VAIO® computers that have RAID capability or
are RAID-ready. See the online specifications sheet for details about your computer's
hardware configuration
.