Filter
Top Products
86
GB
If you run into any problems using the
printer, use the following guidelines to
solve the problem. If the problem
persists, consult your Sony dealer.
When you are printing from your
computer, also refer to the computer
manual.
Cannot operate the printer after the
power switch is turned on.
m Connect the AC power cord to an
AC outlet securely.
The LCD screen of the printer
displays no images.
m Insert a “Memory Stick” or PC card
securely. Check that images
recorded by a digital still camera or
other device are recorded.
m Make sure that the PC input
indicator is not lit.
m Tap [INPUT SELECT] to turn on the
“MEMORY STICK” or PC CARD
indicator.
The television displays no images.
m Set the input selector of the
television to “VIDEO.”
m Connect the printer to the television
properly and turn both on.
m Make sure that Video Output is set
to On in the Screen Setup of the
Menu screen.
Cannot print.
m Insert the correct set of print
cartridge and print paper.
m Check that the paper tray has paper.
m The thermal head may be
overheated. Leave the printer until
the head cools down and the printer
resumes printing.
m Remove the jammed paper, if any.
An image in thumbnail list is not
properly displayed or printed.
m If the image is displayed but can not
be printed, the file used for printing
is damaged.
m If the mark shown on
the right is displayed
in the thumbnail list,
the image is a JPEG
file created with your
computer, or the
thumbnail data of the
image is damaged.
Select the mark and press PICTURE.
If a preview image is displayed, you
can print the image. If the same
mark is displayed again as a
preview, the image is stored in an
incompatible file format that the
DPP-SV77 does not support or the
image itself is damaged.
Troubleshooting