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VAIO User Guide SVS13A1/SVS1311/SVS1511 Series Back | Back to Top
Troubleshooting
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Encrypting Your Data with the TPM (Infineon TPM
Professional Package)
<TPM security chip equipped models>
You can encrypt and restore your data by using the Trusted Platform Module (TPM) feature
of Infineon TPM Professional Package.
Before using Infineon TPM Professional Package, follow these steps to configure the
settings.
1. Turn on your VAIO computer and press the F2 key repeatedly until the VAIO logo
disappears.
The BIOS setup screen appears. If the screen does not appear, restart the computer
and try again.
2. Press the
or key to select the Security tab and change the Change TPM
State setting to Enable.
3. Press the
or key to select Exit, select Exit Setup, and then press the Enter
key.
4. After your VAIO computer restarts, select Execute in the confirmation window.
5. Log onto your VAIO computer as a user with administrative rights and double-click the
installer in the C:\Infineon\setup.exe folder.
The Infineon TPM Professional Package installation starts.
After the installation is complete, click
(Start), All Programs, Infineon Security
Platform Solution, and Help to open the help file, then configure the settings as
necessary.
To encrypt your data with Infineon TPM Professional Package after the settings, see
Notes on Encrypting Your Data (Infineon TPM Professional Package).
[Details]
Note
Be sure to initialize the TPM with Infineon TPM Professional Package when you
use BitLocker and Infineon TPM Professional Package simultaneously.
Be sure to write your password down so as not to forget it when you initialize the TPM,
and keep it private from other users.
If you forget the password, you can never restore the TPM-encrypted data again.
Be sure to back up files (automatic backup archive, emergency recovery token,
password reset token, password reset secret file, etc.) created when you initialize the
TPM. Keep the backup files private from other users.
If you lose the files, you may not be able to use functions, such as restoring the TPM
settings or resetting the password.
If you perform the user initialization, be sure to set a folder for the automatic backup
after completing the user initialization wizard, and click to select the Run automatic
backup now check box to update the backup files.
If you do not follow the above instructions, restoring your data using the backup file may
fail.
A backup file (recovery password) for BitLocker is not created on Infineon TPM
Professional Package.
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