VAIO Computer User Guide
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Support Central has a tracking feature that stores the issues you are currently
working on. When you log on to Support Central, a Current Issues page displays,
allowing you to continue working on your open issues or to close them if you are
finished. If you log on to Support Central with a new issue, or if you do not have
any open issues, the Support Wizard appears. You can begin searching on the
new issue.
Support Central: Current Issues