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6
Sony
Fax-on-Demand
This service provides you with answers to commonly
asked questions. You can use this automated service
to request a list of available topics and then select the
topics that you want to receive. To contact the Sony
fax-on-demand service, call 1-888-4SONYPC
(1-888-476-6972). (Requires a fax machine or your
fax software.)
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Sony SOS
software
This preinstalled program connects you to a
Customer Support Representative. SOS is available
seven days a week for 90 days after the original date
of purchase. Connect your modem before you call, so
the representative can access your system if
necessary. “Calling SOS” on page 77 describes how
to use the SOS software.
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Calling SOS You can call and speak with a Sony Customer
Support Representative without using your
computer by calling 1-888-4SONYPC
(1-888-476-6972). Software support is available 24
hours a day, seven days a week for 90 days at no
charge after the original date of purchase.