Sony VGC-LV series Laptop User Manual


 
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Troubleshooting
Optical Discs
Why does my computer freeze when I try to read a disc?
The disc that your computer is trying to read may be dirty or damaged. Follow these steps:
1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.
2 Remove the disc from the optical disc drive.
3 Check the disc for dirt or damage. If you need to clean the disc, see Handling Discs (page 143) for instructions.
What should I do if the disc does not slide out?
Make sure your computer is on.
Press the drive eject button on the computer or the disc drive eject button on the wireless keyboard.
If either button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
Try restarting your computer.