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Troubleshooting
I cannot play a DVD when using two screens
❑ You will not have a problem in the following situations:
❑ When you use a CRT or an LCD display on its own.
❑ When you play MPEG files which are recorded on the hard disk drive with Windows Media Player 10 or VAIO Zone.
The reading speed of CD/DVD-RWs is very slow
Generally, the reading speed of a CD/DVD-RW is slower than that of a -ROM or -R. The reading speed can also vary
depending on the type of format.
The disc tray does not eject even when the eject button is pressed
❑ Check that the computer is turned on.
❑ The CD-writing application software may be stopping the disc from being ejected.
❑ Make sure the computer is not in Standby or Hibernate mode.
The disc tray ejects even when it has been locked into place
❑ Ensure that the disc is placed with the label side facing up.
❑ Clean the disc and the optical disc drive lens with an appropriate cleaner.
❑ The disc may be scratched. Place another disc to see if that is the reason.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove
the battery while you wait for the condensation to disappear.