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Troubleshooting
Mouse
What should I do if my computer does not recognize my mouse?
❑ Make sure your mouse is securely plugged into the port.
❑ Restart your computer with your mouse connected.
What should I do if the pointer does not move when I use my mouse?
❑ Make sure another mouse is not installed.
❑ If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart your computer.
❑ If you still cannot use the pointer, do any of the following:
❑ Press the Ctrl+Alt+Delete keys simultaneously.
In the Windows Task Manager window, select Restart from the Shut Down menu to restart your computer.
❑ Press and hold the power button. When your computer turns off, wait 10 to 15 seconds then press the power button
again to restart the computer.