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Troubleshooting >
Optical Discs
Why can't I write data to Blu-ray Disc media?
❑ Check if your optical disc drive supports the Blu-ray Disc writing function.
❑ BD-R Disc media are not rewritable. You cannot add or erase data to or from the BD-R Disc media.
What should I do if my external optical disc drive does not work properly?
Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer. If it
is not connected, the external optical disc drive may not work properly.