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6.6 Error Messages
It is possible to determine the type of error occurring by observing the printing results and which LED
lights up.
a) Recoverable errors
The printer goes off line when these errors occur.
To resume operation, remove the cause of the error, then press the RESUME button.
b) Unrecoverable errors
The printer goes off line when these errors occur.
Operation of the printer cannot be resumed even after the cause of the unrecoverable error is
removed.
c) Other errors
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Data errors (<ESC> “PC” command: defines character and bar code data)
A data error will occur if an invalid character or bar code type is selected or if the print result
extends outside the print area. When a data error occurs, all commands become invalid (character
strings and bar codes are not printed). However, the printer will not go off line and the LEDs will
not light up.
Error Cause
LED
ERR HU PE
Head up error The head is raised. On
Paper-out error No paper is inserted. On
Label size error The paper size differs from the measured size. On
Error Cause
LED
ERR HU PE
Command error There is an error in the command. On
Cutting error The paper is not cut properly. On On
Transmission error *1 There is an abnormality in the received data. On On
Paper jam error *2 The paper is not fed up to the sensor. On On On
*1 Valid only with the serial interface
*2 Valid only in presenter mode