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Troubleshooting
8-8
The disk drive cannot read a floppy disk.
l Make sure that the floppy disk is formatted.
l Make sure that you are reading the correct drive.
Hardware Device Problems
The computer does not recognize a newly installed device.
l The device may not be correctly configured in the SCU program. Run
the SCU program to identify the new type.
l Make sure if any device driver needs to be installed. (Refer to the
documentation that came with the device.)
l Make sure if the device needs any jumper or switch settings. (Refer to
the documentation that came with the device.)
l Check the cables or power cords for correct connections.
l For an external device that has its own power switch, make sure that
the power is turned on.
Hard Disk Drive Problems
The computer cannot find the hard disk drive after it is turned on.
l Make sure that the hard disk drive type is configured correctly in the
SCU program.
The hard disk drive error message appears on the screen.
l Insert a bootable diskette and check the integrity of your hard drive.
l The hard disk drive has defects. Ask your dealer for help.
The hard disk drive operations seem slow.
l The data files stored on the hard disk drive may be fragmented. Use a
tool such as Window’s Disk Defragmenter to defragment the files.