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Troubleshooting 8-13
Sound Problems
No sound is produced.
l Make sure that the volume control is not set too low.
l Make sure that the audio driver is correctly installed.
l Make sure that the computer is not in Standby mode.
l If using an external speaker, make sure that the speaker is properly
connected.
Distorted sound is produced.
l Make sure that the volume control is not set too high or too low. In
most cases, a high setting can cause the audio electronics to distort the
sound.
The sound system does not record.
l Adjust the playback or recording sound levels.
The external microphone or audio device does not work.
l Make sure that the microphone is connected to the proper connector
on the computer.
l Make sure that your computer is equipped with the driver needed.
l Click the speaker symbol on the taskbar and check the Windows
volume control.
l Check the volume control of your computer.
Startup Problems
When you turn on the computer, it does not respond and the Power
Indicator does not light green.
l If you are using an external AC power, make sure that the AC adapter
is correctly and securely connected. If so, make sure that the electrical
outlet works properly.