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EISA Fast SCSI Caching Adapter
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Appendix B:
Product Support Form
The following information should be provided to your supplier in writing to
obtain technical support assistance:
0. Ever try General Troubleshooting Tips in Appendix C and without suc-
cess? Yes? ____ No? ____
1. DC-820B Information
n Serial # : ________________________
n Purchase Date : ________________________
n Firmware Version # : ________________________
n BIOS Version # : ________________________
n Driver Installed : ________________________
2. System Hardware Configuration (please list the manufacturer/model/chip
and SCSI ID of each device)
n Motherboard Speed : _____________________
n Motherboard DRAM/SRAM : _____________________
n Video card : _____________________
n Hard disk/Floppy card : 1. _____________________
2. _____________________
n Network card : _____________________
n Hard disk drive(s) : 1. _____________________
(SCSI) 2. _____________________
3. _____________________
4. _____________________
n Floppy drive(s) : 1. _____________________
2. _____________________
n Other devices : 1. _____________________
(IDE/ESDI) 2. _____________________
3. _____________________
4. _____________________