Filter
Top Products
ENGLISH
13
Warranty
5 Warranty
5.1 Warranty period
The Topcom units have a 24-month warranty period. The warranty period starts on the
day the new unit is purchased. The warranty on batteries is limited to 6 months after
purchase. Consumables or defects causing a negligible effect on operation or value of
the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on which
the date of purchase and the unit-model are indicated.
5.2 Warranty handling
A faulty unit needs to be returned to a Topcom service centre including a valid purchase
note.
If the unit develops a fault during the warranty period, Topcom or its officially appointed
service centre will repair any defects caused by material or manufacturing faults free of
charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging
the faulty units or parts of the faulty units. In case of replacement, colour and model can
be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty
period is not extended if the unit is exchanged or repaired by Topcom or its appointed
service centres.
5.3 Warranty exclusions
Damage or defects caused by incorrect treatment or operation and damage resulting
from use of non-original parts or accessories not recommended by Topcom are not
covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The
damage caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water
and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed, removed
or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer or by unqualified, non-officially appointed Topcom service centres.
6 Disposal of the device (environment)
At the end of the product lifecycle, you should not throw this product into the
normal household garbage but bring the product to a collection point for the
recycling of electrical and electronic equipments. The symbol on the product,
user guide and/or box indicate this.
Some of the product materials can be re-used if you bring them to a recycling
point. By re-using some parts or raw materials from used products you make an important
contribution to the protection of the environment. Please contact your local authorities in
case you need more information on the collection points in your area.