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Chapter 6
If Something Goes Wrong
Some problems you may encounter when using your tablet are
relatively easy to identify and solve.
This chapter aims to help you solve many problems by yourself. It
covers the problems you are most likely to encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems when you turn on the device
These problems may occur when you turn on the power.
The device will not start.
Make sure you attached the USB/AC adaptor and power connector
cord properly.
If you are using the USB/AC adaptor, check that the wall outlet is
working by plugging in another device, such as a lamp.
Verify that the device is on by looking at the ON/OFF indicator. If
the indicator is glowing, the device is on. Also, try turning the
device off and then on.
The device starts but when you touch an icon nothing
happens.
Your device may have an application or resource conflict. Try
shutting down and restarting.
GMAD00340011_excite10se.book Page 98 Thursday, July 25, 2013 4:17 PM