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EM1-33043D
10. TROUBLESHOOTING
Cause
Media end
The media cover
is open.
The printer is
jammed with
media.
The print head
element is broken.
A communication
error occurred.
The battery
voltage is low.
Status
Indicator
Blinks
Lights
10. TROUBLESHOOTING
10. TROUBLESHOOTING
When a problem occurs during operation,
the status indicator will blink or light. Refer
to the following troubleshooting guide and
take corrective action.
Action
Load a new media
roll.
Close the media
cover completely.
Turn off the printer,
remove the jammed
media, and re-load
the media roll
correctly.
Contact a TOSHIBA TEC
service representative for
repair.
Check that the
interface cable is
connected firmly.
Check the
communication
parameters.
Turn off the printer
and replace the
battery with a fully
WARNING!
If you cannot solve a problem with the
following solutions, do not attempt to
repair it yourself. Turn off the printer,
then contact your TOSHIBA TEC
representative for assistance.