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User’s Manual 8-15
Troubleshooting
TOSHIBA Support
If you require any additional help using your computer or if you are having
problems operating the computer, you may need to contact TOSHIBA for
additional technical assistance.
Before You Call
Some problems you experience may be related to software or the operating
system so it is important that you investigate other sources of assistance
first. Before contacting TOSHIBA, try the following:
■ Review troubleshooting sections in the documentation supplied with
your software and/or peripheral devices.
■ If a problem occurs when you are running software applications, consult
the software documentation for troubleshooting suggestions and
consider calling the software company’s technical support department
for assistance.
■ Consult the dealer you purchased your computer and/or software. They
are your best resource for current information and support.
Where to Write
If you are still unable to solve the problem and suspect that it is hardware
related, write to TOSHIBA at the nearest location listed on the below.
Outside of Europe Europe
Australia
TOSHIBA Australia Pty Ltd.
Information Systems Division
Building C, 12-24 Talavera Rd,
North Ryde, 2113, NSW, Australia
Germany & Austria
TOSHIBA Europe (I.E.) GmbH
Geschäftsbereich,
Deutschland-Österreich
Hammfelddamm 8,
D-41460 Neuss, Germany
Canada
TOSHIBA of Canada Ltd.
191 McNabb Street,
Markham, Ontario
L3R 8H2
France
TOSHIBA Systèms France S.A.
7, Rue Ampère B.P. 131,
92804 Puteaux Cedex
China
TOSHIBA Personal Computer &
Network (Shanghai) Co., Ltd.
10F, BEA Finance Tower, NO.66
Hua Yuan Shi Qiao Road, Pudong,
Shanghai,
P.R. China 200120
Netherlands
TOSHIBA Information Systems,
Benelux B.V.
Rivium Boulevard
41 2909 LK Capelle a/d IJssel