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If Something Goes Wrong
Resolving a hardware conflict
If the battery has completely discharged, it will not begin charging
immediately. Leave the AC adaptor and power cord/cable
connected, wait 20 minutes and see if the battery is charging.
If the battery light is glowing after 20 minutes, let the computer
continue charging the battery for at least another 20 minutes before
you turn on the computer.
If the battery light does not glow after 20 minutes, the battery may
have reached the end of its useful life. Try replacing it.
The battery appears not to power the computer for as long as
it usually does.
If you frequently repeat shallow charge and discharge, the battery
meter may become inaccurate. Let the battery discharge
completely, then try charging it again.
Check the power options via your Power Plans (see “Power Plans”
on page 96). Have you added a device that takes its power from the
battery? Is your software using the internal storage drive more? Is
the display power set to turn off automatically? Was the battery
fully charged to begin with? All these conditions affect how long
the charge lasts.
After a period of time, the battery will lose its ability to perform at
maximum capacity and will need to be replaced. This is normal for
all batteries. To purchase a new battery pack, see your accessories
information included with your computer, or visit the Toshiba Web
site at accessories.toshiba.com. Refer to this site often to stay
current on the most recent software and hardware options for your
computer, and for other product information.
For more information on maintaining battery power, see “Charging
batteries” on page 90.
Keyboard problems
If, when you type, strange things happen or nothing happens, the
problem may be related to the keyboard itself.
The keyboard produces unexpected characters.
A keypad overlay may be on. If the numlock light or cursor control
mode light is on, press
Fn + F10 to turn off the cursor control mode
light, or Fn + F11 to turn off the numlock light.
If the problem occurs when both the keypad overlays are off, make
sure the software you are using is not remapping the keyboard.
Refer to the software documentation and check that the program
does not assign different meanings to any of the keys.