Filter
Top Products
Features
Shutdown Using the Telephone Dial Pad
36 Stratagy General Description 01/03
• Report Option 2 enables you to customize a report for user mailboxes and AMIS Gateway and
Proxy mailboxes. The report columns represent fields of the User screen, and can include either
all or a subset of mailboxes in the system.
Shutdown Using the Telephone Dial Pad
System Availability: Stratagy Flash, IVP8
This feature enables the System Administrator to shut down the Stratagy system software using the
telephone dial pad. To use the feature, the System Administrator accesses User ID mailbox 983
and enters the security code.
At the time of the shutdown request, all inactive channels are taken off-hook. All active channels
are given a 60-second time delay to complete processing the current activity. After 60 seconds,
they are disconnected and the Stratagy system software shuts down. Stratagy’s power remains on.
Benefit(s)
• Provides the System Administrator with a safe way to shut down the Stratagy system for power
off without having to directly access the system.
• Prevents file corruption that could occur if Stratagy software is still running when the system is
powered off.
Single-digit Menus
System Availability: All systems
The System Administrator can define the single-digit menu number(s) for each mailbox. While a
user’s greeting plays, a caller can enter one of these DTMF digits to select an option on the menu,
such as a personal assistant, Call Queuing, the operator, or access to an application such as office
paging or Audiotex.
Benefit(s)
• Enables Audiotex menu hierarchies. Each mailbox can be configured as an “Information-only
mailbox.” The mailbox plays the information and then processes the call to another mailbox,
either chosen by the caller by pressing a menu button, or to a default mailbox specified by the
mailbox’s Chain field.
• Redefines the Operator (0). Employees can have callers press 0 and be transferred to their
personal assistant rather than the general corporate operator.