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HVR Registration (DVR/EVR Upgrade Option)
Use the following instructions to register the network recording functionality of an HVR or upgraded DVR/EVR. Contact your sales
representative to purchase the HVR upgrade for a DVR or EVR.
Have the following information available before registering the HVR upgrade.
HVR Software Serial Number: The product Serial Number is the unique number that Toshiba provided with the software purchase.
System ID: The System ID is a number generated by the Surveillix unit. This is a unique code generated using the MAC address of
the computer running the software. The following steps illustrate how to locate the System ID.
1. Enter Setup
2. Click Camera Setup
3. Click the Registration Button
4. In the Network Device Authentication, the System ID can be located under the “Add a new Serial Key” section (shown below)
Obtaining the Unlock Code
1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com
2. Enter the Product Serial Number that was provided by Toshiba
3. Enter the System ID that was generated by the unit
4. Click Submit
5. Verify the information
6. Click Next if the information provided is correct