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I inserted the Driver CD-ROM into my computer's CD-ROM Drive and the
installation menu does not appear automatically. What should I do?
For Windows 7, if the installation menu does not appear automatically, click on
the Windows Icon on the bottom left hand corner of the screen,, click the
“Search programs and files” box, and type D:\autorun.exe, where “D” in
“D:\autorun.exe” is the letter assigned to your CD-ROM Driver, and then press
the ENTER key on your keyboard
2. For Windows Vista, if the installation menu does not appear automatically, click
Start, click the Start Search box, and type D:\autorun.exe where "D" in
"D:\autorun.exe" is the letter assigned to your CD-ROM Drive, and then press
the ENTER key on your keyboard.
3. For Windows 2000/XP, if the installation menu does not appear automatically,
click Start, click Run, and type D:\autorun where "D" in "D:\autorun.exe" is the
letter assigned to your CD-ROM Drive, and then press the ENTER key on your
keyboard.
2. The setup wizard/utility does not detect the Print Server and/or printer/storage
device. What should I do?
Double check your hardware connections; make sure that the Print Server and
printer are powered ON and are properly connected. Make sure the RJ-45
network cable is securely connected to the Print Server and Switch/Router.
2. Disable any software firewall programs such as ZoneAlarm or Norton Internet
Security. If your computer is running Windows 7, Vista or XP, disable the built-in
firewall.
3. Click Refresh.
4. Power cycle the Print Server. Unplug the power to the Print Server, wait 15
seconds, then plug the Print Server back in.
3. The setup wizard/utility does not detect my printer device. What should I do?
1. Make sure the printer is powered on and properly connected to the Print Server
2. Connect the printer with another USB cable.
3. Reset the print server. Take a pin or paperclip and press the reset button on the
print server for 15 seconds, then let go.
Troubleshooting
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