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Troubleshooting
Q1:
A1:
I typed http://192.168.10.1 in my Internet Browser's Address Bar, but an error
message says “The page cannot be displayed.” How can I get into the
TEW-639GR's web configuration page?
First, check your hardware settings again by following the instructions in
Section 2. Second, make sure the LAN and WLAN lights are lit. Third, make sure
your TCP/IP settings are set to Obtain an IP address automatically (see the
steps below).
1. Go into the Control Panel, double-click
the Network Connections icon and
then right-click the Local Area
Connection icon and then click
Properties.
2. Right click Internet Protocol (TCP/IP)
and then click Properties. Then click on
Obtain an IP address automatically.
Fourth, press on the factory reset button for 15 seconds.
I am not sure what type of Internet Account Type I have for my Cable/DSL
connection. How do I find out?
Contact your Internet Service Provider's (ISP) support service for the correct
information.
I configured my router with my ISP settings, but I can not get onto the
Internet. What should I do?
First, verify that you can get onto the Internet with a direct connection into your
modem. Second, contact your ISP and verify all the information that you have in
regards to your Internet connection settings is correct. Third, power cycle your
modem and router. Unplug the power to the modem and router. Wait 30
seconds, and then reconnect the power to the modem. Wait for the modem to fully
boot up, and then reconnect the power to the router.
Q2:
A2:
Q3:
A3: