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LimitedWarranty
TRENDnet warrants its products against defects in material and workmanship,
under normal use and service, for the following lengths of time from the date of
purchase.
TU3-S35 – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty
period, TRENDnet shall reserve the right, at its expense, to repair or replace
the defective product or part and deliver an equivalent product or part to the
customer. The repair/replacement unit’s warranty continues from the original
date of purchase. All products that are replaced become the property of
TRENDnet. Replacement products may be new or reconditioned. TRENDnet
does not issue refunds or credit. Please contact the point-of-purchase for their
return policies.
TRENDnet shall not be responsible for any software, firmware, information, or
memory data of customer contained in, stored on, or integrated with any
products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or
attempt to service the product by any unauthorized service center. This
warranty is voided if (i) the product has been modified or repaired by any
unauthorized service center, (ii) the product was subject to accident, abuse, or
improper use (iii) the product was subject to conditions more severe than those
specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the
applicable warranty period and providing a copy of the dated proof of the
purchase. Upon proper submission of required documentation a Return
Material Authorization (RMA) number will be issued. An RMA number is
required in order to initiate warranty service support for all TRENDnet products.
Products that are sent to TRENDnet for RMA service must have the RMA
number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers
shipping from outside of the USA and Canada are responsible for return
shipping fees. Customers shipping from outside of the USA are responsible for